Responsible Gaming

At Rocket Casino, we are committed to promoting responsible gaming practices. Our aim is to provide entertainment that is safe, fair, and enjoyable for all players.

Gaming Should Be Entertainment, Not Income

It is important to understand that gambling should only be viewed as a form of entertainment, similar to going to the movies or attending a sporting event. Gambling should never be considered a way to earn money or solve financial problems. The house always has a mathematical edge, and players should only gamble with money they can afford to lose.

Age Verification

Players must be at least 18 years of age (or the legal gambling age in their jurisdiction) to access and use Rocket Casino. We take age verification seriously and reserve the right to request identification documents to confirm your age and identity at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in your own behaviour, please seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity or lying about the amount of time or money spent
• Neglecting family, friends, work, or other responsibilities due to gambling
• Using gambling to escape from stress, anxiety, depression, or other negative emotions
• Feeling anxious or irritable when attempting to reduce or stop gambling
• Borrowing money or going into debt to finance gambling
• Failed attempts to control, reduce, or stop gambling
• Risking important relationships, job opportunities, or educational prospects due to gambling

Self-Help Tools

Rocket Casino provides a range of responsible gaming tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account
• Loss Limits: Restrict the amount of money you are willing to lose during a set period
• Reality Checks: Receive regular reminders about the length of time and amount of money you have spent gambling
• Time-Out: Take a mandatory break from gambling for a period of time (hours, days, or weeks)
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently

For assistance in setting up these tools, please contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:

• Australia: Gambling Help Online – Free, confidential counselling and support service (1800 858 858)
• UK: GamCare – Free gambling support and counselling
• UK: GamStop – Self-exclusion scheme across UK gambling operators
• Canada: Responsible Gambling Council – Evidence-based resources and support
• USA: National Council on Problem Gambling – Helpline: 1-800-522-4700

Seek Help Today

If you believe you have a problem with gambling, please reach out for help immediately. Speaking to someone about your concerns is the first step towards recovery. Support is confidential, free, and available 24/7 through the organizations listed above. Remember: recovery is possible, and you don't have to face this alone.

Play responsibly. Gamble within your means.